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Whether you’re joining an existing team or th...]]></video:description><video:thumbnail_loc>https://cdn.vidyard.com/thumbnails/22898851/XazkWtHrR2yNHxCr7hquMkElex4XKQrf.jpg</video:thumbnail_loc><video:player_loc allow_embed="yes">https://play.vidyard.com/1adnajjbBDaw7TPDZqMpbQ.html?video_id=22898851&amp;amp;</video:player_loc><video:content_loc>https://cdn.vidyard.com/videos/od8pV3IHggqv19T7wI9m1g/hd.mp4?BpKMSVTJPALZxZJh6SKsPfkp6zbDabKWJS1GLNh4xOhFzEHOXIQQv6KXpwS4o4Bf_2DHMX_5PKxN4O4f4wNe5XJlVKRhQKkXAHlJWDqn</video:content_loc><video:duration>2678</video:duration></video:video></url><url><loc>https://gainsightunplugged.hubs.vidyard.com/watch/9m9zbvwH41NGWyEvmr8MRU</loc><video:video><video:title>Drive Maturity Through CS Ops: Learn from leaders who’ve taken the plunge and seen the benefits</video:title><video:description><![CDATA[CS Ops teams impact key activities that drive the operational and financial goals of a business. Come hear the real-life stories of these CS and CS Ops leaders...]]></video:description><video:thumbnail_loc>https://cdn.vidyard.com/thumbnails/22898850/vm9P3yv_xO4eoV2DUiIXSVZ4CBXP9TmR.jpg</video:thumbnail_loc><video:player_loc allow_embed="yes">https://play.vidyard.com/9m9zbvwH41NGWyEvmr8MRU.html?video_id=22898850&amp;amp;</video:player_loc><video:content_loc>https://cdn.vidyard.com/videos/mqofVFbIDOJxCyo8Hgoc7g/hd.mp4?W5N3UsgQRYgkFI6HOrW24mnELuC4M_5QOfjPrfQQe5dVnI9CG_1e5WMKPOcH_REyyNX0tutefKW96G3meMgOhH_-5F1s8hkL9KJeA9EX</video:content_loc><video:duration>2681</video:duration></video:video></url><url><loc>https://gainsightunplugged.hubs.vidyard.com/watch/AJPNGxEqRLX377bFAvBohq</loc><video:video><video:title>Science Fair: Enablement, Change Management, and CS Ops Success Tracking</video:title><video:description><![CDATA[We’ve all been to the science fair in the school gym! Plenty of booths to visit, each with an expert ready to share a presentation and a chance for you to ask q...]]></video:description><video:thumbnail_loc>https://cdn.vidyard.com/thumbnails/22955705/XXCPk8aUbZza0CqV3vEjcD5qkHc4bNab.jpg</video:thumbnail_loc><video:player_loc allow_embed="yes">https://play.vidyard.com/AJPNGxEqRLX377bFAvBohq.html?video_id=22955705&amp;amp;</video:player_loc><video:content_loc>https://cdn.vidyard.com/videos/611avNtOMs51wxgxI_Zh-Q/hd.mp4?7PE2AwmeYZBm1Wf-hi5iEPgRRy0jDIO2PG0VHlLnTUovRi7RjskuJ8n3VrAoedjldmMDUYejjOCQ87lQlMej0rqzxqMCQ5wfo8FX8eHO</video:content_loc><video:duration>1841</video:duration></video:video></url><url><loc>https://gainsightunplugged.hubs.vidyard.com/watch/FfnrahdoxkhNNgY7j9i88t</loc><video:video><video:title>Science Fair: Uses for Gainsight and Other Software Tools</video:title><video:description><![CDATA[We’ve all been to the science fair in the school gym! Plenty of booths to visit, each with an expert ready to share a presentation and a chance for you to ask q...]]></video:description><video:thumbnail_loc>https://cdn.vidyard.com/thumbnails/22965633/CHnTE38wBkj0xAjw60bC0bEqnUuIHCHy.jpg</video:thumbnail_loc><video:player_loc allow_embed="yes">https://play.vidyard.com/FfnrahdoxkhNNgY7j9i88t.html?video_id=22965633&amp;amp;</video:player_loc><video:content_loc>https://cdn.vidyard.com/videos/MDDblYUWS7KH_HkIBmOQYA/hd.mp4?njqDYIc9jHxUl_6PuN3j3oR7NS45DYxaUkXWd4fgnhnS3ry0lrB0kDYlubXyze-2H8KmIxwT3wQJG9h-Dz0YnUJFbF6odpMa5ghcwEBd</video:content_loc><video:duration>1917</video:duration></video:video></url><url><loc>https://gainsightunplugged.hubs.vidyard.com/watch/MyEjJ9JaNWpdAeF2Xizs3a</loc><video:video><video:title>Setting Up For Success in Your First Year in CS Ops</video:title><video:description><![CDATA[The initial experience of your CS Ops role won’t come with a shortage of challenges and adventure. From identifying initial priorities to navigating internal op...]]></video:description><video:thumbnail_loc>https://cdn.vidyard.com/thumbnails/22909839/GI_63-SofLDbNUvw_44Y6VenwVwFlxsm.jpg</video:thumbnail_loc><video:player_loc allow_embed="yes">https://play.vidyard.com/MyEjJ9JaNWpdAeF2Xizs3a.html?video_id=22909839&amp;amp;</video:player_loc><video:content_loc>https://cdn.vidyard.com/videos/T5icf34csCRXPLWL0X_w-w/hd.mp4?lmpLKey9irpEcGjVJQyig8aigE7q_oXzgcqJ5SsAXtk6QgcWlc9328-U1e8ENgRThE7h-T0gQpTfT80nONG1YdWK_eb6mANm62K_MyMn</video:content_loc><video:duration>2657</video:duration></video:video></url><url><loc>https://gainsightunplugged.hubs.vidyard.com/watch/QCuFwFRRowtephz5uhYP9D</loc><video:video><video:title>Looking Ahead: Envision Your CS Ops Career Goals</video:title><video:description><![CDATA[With such a variety of responsibilities within CS Ops roles, what does a career look like as you build experience and seniority over the years? What various pat...]]></video:description><video:thumbnail_loc>https://cdn.vidyard.com/thumbnails/22909838/bLZL1ECVRLFDqY_PSQi7ABPrqzs0nqbS.jpg</video:thumbnail_loc><video:player_loc allow_embed="yes">https://play.vidyard.com/QCuFwFRRowtephz5uhYP9D.html?video_id=22909838&amp;amp;</video:player_loc><video:content_loc>https://cdn.vidyard.com/videos/Vn4pQpVzbvS1lgOe8kHFDw/hd.mp4?r3ldGoHBdGVL2jK6jO1FHy8OrDpx4Dp1Tf0lLW8zZU31M5su7hgL2wsiMUjqQ9OZYANVVQLVMaS3qdD0e0-ykLFUo36v7BzD4NruPJey</video:content_loc><video:duration>2642</video:duration></video:video></url><url><loc>https://gainsightunplugged.hubs.vidyard.com/watch/QvY4zJ3oVGwyjoqH7zQ3Kb</loc><video:video><video:title>Level Up Your Strategy As a CS Ops Leader</video:title><video:description><![CDATA[Established CS Ops professionals manage a host of projects and programs, which requires agility, data-driven decision making, stakeholder engagement, and more.]]></video:description><video:thumbnail_loc>https://cdn.vidyard.com/thumbnails/22898712/heCSzpFDjIH2--prYWxoTF9dktuIS0yB.jpg</video:thumbnail_loc><video:player_loc allow_embed="yes">https://play.vidyard.com/QvY4zJ3oVGwyjoqH7zQ3Kb.html?video_id=22898712&amp;amp;</video:player_loc><video:content_loc>https://cdn.vidyard.com/videos/y59MXuMkONZewLN4deQorQ/hd.mp4?lKF4cGj6Rf3PtLuBIBCeB_lvLSMqPj_bbOy1-wzenPfBkMpooT41PRxt1gNbabMxQTsvPCobmrWW6MGOnFgnt8wzd_U14UCf8AXnAlJv</video:content_loc><video:duration>2723</video:duration></video:video></url><url><loc>https://gainsightunplugged.hubs.vidyard.com/watch/YtdDY4VNiPFkDMPPbSGcu5</loc><video:video><video:title>Building a CS Ops Roadmap That Prioritizes Impact and Earns Buy-In</video:title><video:description><![CDATA[CS Ops leaders constantly work with a tension between ad-hoc requests and a strategic vision. 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Plenty of booths to visit, each with an expert ready to share a presentation and a chance for you to ask q...]]></video:description><video:thumbnail_loc>https://cdn.vidyard.com/thumbnails/JIS_BsDgdHdWLyByBFXIsw/36e396e3ce55cbf7d89ad5.jpg</video:thumbnail_loc><video:player_loc allow_embed="yes">https://play.vidyard.com/kGyTNT6GmJJ5aXzp8oPXWy.html?video_id=22955599&amp;amp;</video:player_loc><video:content_loc>https://cdn.vidyard.com/videos/JIS_BsDgdHdWLyByBFXIsw/hd.mp4?P4APgQi-5m9d4viDoPS9w8mTVSeSbIE4TLfJw7uLQoCYuIhzny-__8YqWnICRsYBMjTnnCZEGe27R2z-jIk3U15zNiAZRGoYCPUl-_MF</video:content_loc><video:duration>1695</video:duration></video:video></url><url><loc>https://gainsightunplugged.hubs.vidyard.com/watch/uT85LyQxvPwLFww9uzHbpR</loc><video:video><video:title>Opening Keynote</video:title><video:description><![CDATA[Nick Mehta and Seth Wylie from Gainsight, and Gunjan Nichani, Lead, CX Systems Architects at ZoomInfo, take the stage to discuss life in CS Ops today. 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Plenty of booths to visit, each with an expert ready to share a presentation and a chance for you to ask q...]]></video:description><video:thumbnail_loc>https://cdn.vidyard.com/thumbnails/k9nY-ca1LD8F2HKCEkt2gQ/754e9b6b6dbe572b08a3a5.jpg</video:thumbnail_loc><video:player_loc allow_embed="yes">https://play.vidyard.com/wHJu3qJ2fsJF9MoeRBvWxz.html?video_id=22965474&amp;amp;</video:player_loc><video:content_loc>https://cdn.vidyard.com/videos/k9nY-ca1LD8F2HKCEkt2gQ/hd.mp4?5ki0cMBPLX8SHL4FsyVMfFhOP2DnEOrySwQ8foqCf7tfmEYa2K4JuDmSvUlyxftZpWdAsyAlCBB5QJ_y99jp1K1W08DOaizvgup19XoY</video:content_loc><video:duration>1649</video:duration></video:video></url><url><loc>https://gainsightunplugged.hubs.vidyard.com/</loc></url><url><loc>https://gainsightunplugged.hubs.vidyard.com/categories/cs-ops-unplugged-recaps</loc></url></urlset>